Issues with your council – make a complaint in 7 minutes

Do you have a complaint about paying rates in hardship, parking fines or bin collection? Concerned about poor customer service or communication by your local council? Has your local council made other decisions that you believe are unreasonable?

If you’ve already complained to the council and are unhappy with its response, the Victorian Ombudsman might be able to help.

The team from the Victorian Ombudsman will be outside the State Library Victoria to answer your questions and help you lodge a complaint. Drop by and find out how they can help you.

Presented by Victorian Ombudsman

Wednesday 19 May

State Library Victoria forecourt – 328 Swanston Street Melbourne, VIC 3000
This event is free


The location is wheelchair accessible.

Do you want to receive reminders about this session? Register here and opt-in to reserve a free showbag.

Bookings are not required.