Free Telephone Advice: Prison Law Advice Line

The Prison Law Advice Line is a free telephone service staffed by lawyers and paralegal volunteers from the Fitzroy Legal Service. They provide legal information and advice on matters relating to imprisonment including:

  • Prison conditions and prisoners’ rights including mail, phone calls, visits, food, property, health and medical care, education, employment, exercise etc.
  • Prison discipline charges and hearings
  • Solitary confinement, segregation, use of restraints and force
  • Security Classification, placement and transfers
  • Sentence calculations and sentence management
  • Parole

Prisoners can also write to the service at:

Fitzroy Legal Service
Prison Advocacy Program
PO Box 297
Fitzroy, VIC 3065

To access the phone line from inside prison, prisoners need to request that the phone number be placed on their list of approved phone numbers. Fitzroy Legal Service recommends that prisoners make this request in writing and, if possible, send a copy of the written request to the Fitzroy Legal Service Prison Advocacy Program at the address above.

Calls to the Prison Law Advice Line are legal calls and are not subject to monitoring or recording by prison authorities. Letters to and from the service are also legal mail and should not be opened by prison authorities. Fitzroy Legal Service recommends all letters to our service be clearly marked ‘Confidential Legal Mail’ on the envelope.

Fitzroy Legal Service is happy to provide secondary consults on corrections law to prisoner advocates and service providers.

Presented by Fitzroy Legal Service

Call 03 9484 4751

Fridays, 10.00am to 4.00pm


The Prison Law Advice Line is available to prisoners in Victorian prisons, their families and advocates.